Visitor

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5 Messages

Saturday, July 25th, 2026 11:56 AM

How to access email [Edited]

Trying to get into my email, and I can't

[Title Edited: "Personal Information"]

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Visitor

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5 Messages

3 days ago

I need help to get into my email. When I click on email when it says sign in.I can't get at

Expert

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34.6K Messages

@user_xk39zc

I need help to get into my email. When I click on email when it says sign in.I can't get at

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 You may need to change your password:  https://xfinity.com/password 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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