O_o1's profile

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1 Message

Tue, Sep 17, 2019 8:00 PM

How do I request to have a domain unblocked from Comcast Anti Spam?

I can't seem to find any specific anti spam form. I'm not getting error messages, but it appears none of the messages are being delivered to their intended recipients?

 

I can update DNS records if there is anything in particular missing or incorrect, but SPF is currently setup properly and I've verified that.

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Latoque

Expert

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28.8K Messages

2 y ago

For blocking issues you need to contact Comcast security-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

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3 Messages

1 y ago

@CCAntiSpam can you please assist? I'm having a similar issue and am no longer receiving emails from a specific domain that I have not blocked.

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