ron_harr's profile

Visitor

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1 Message

Thursday, May 29th, 2025 9:41 PM

How do I load Comcast email to my iPad

I cannot load my Comcast to my iPad. It works on my iPhone. What’s the trick?

Official Employee

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1.5K Messages

21 days ago

ron_harr thank you for using the Xfinity Community Forums page to reach out today. I understand that you are having concerns loading your emails on your iPad device. How long has this issue been prevalent for you? 

Visitor

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1 Message

12 days ago

I'm having the same problem. Got the email connected through the iPhone mail app no problem, but when I try the same process on my iPad it tells me the username and email combination is wrong. I have tried 12-15 times. I have been SUPER careful to make sure everything is correct. It matches what is in the phone EXACTLY and an get a pop up saying the email/username combination is incorrect. 

Official Employee

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2K Messages

Good evening @user_ns1m90, and thank you for reaching out to our dedicated Communities team, we appreciate your time. Are you still experiencing this issue? Are you using iCloud Mail? 

 

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