app234's profile

Visitor

 • 

2 Messages

Saturday, June 15th, 2024 12:48 AM

How do I find my email groups

My address book only shows individual addresses, but doesn't list my email groups

Official Employee

 • 

1.2K Messages

5 months ago

Thank you very much for reaching out to our team here @app234. Did those email groups previously appear in your address book?

2 Messages

I never saw my groups in my Addressbook

2 Messages

are you still there?

Official Employee

 • 

1.3K Messages

Hi there, @user_be9172 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the trouble you are having with your email, I know how frustrating this is for you. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

To send a direct message [private message]:

  •   Click "Sign In" if necessary
  •   Click the "Direct Message" icon
  •   Click the "New message" (pencil and paper) icon
  •   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •   - An "Xfinity Support" graphic replaces the "To:" line.
  •   Type your message in the text area near the bottom of the window
  •   Press Enter to send it
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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