5 Messages
How do I delete duplicate email acct and inactive email accts when loading my email acct?
When I sign onto my xfinity acct for email, I have several different xfinity accts that all appear under my primary acct.
I have 2 accts that I want to delete but I don't see any way to delete from loading to my main acct when I sign in online.
One non-xfinity acct is no longer active and there seems to be no way to delete it from loading under my primary acct.
The other acct is an exact duplicate of an acct. Would like to delete one of them but there seems to be no way to delete it without deleting the entire acct.
EG
Expert
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106K Messages
2 months ago
The concern is not "Home Security / Rules AndAutomations" help related.................. Topic moved here to the proper help section for assistance.
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XfinityThomasD
Official Employee
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867 Messages
2 months ago
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BruceW
Gold Problem Solver
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25.9K Messages
2 months ago
If you are asking about secondary email addresses that appear in https://connect.xfinity.com/, you can remove them by selecting
(gear icon) / Email Settings / Accounts
and then the trashcan icon for the addresses you want to remove. This doesn't delete the addresses or their emails, it just "unlinks" them from your "Connect" page.
Please let me know if this helps!
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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user_rsn8t0
5 Messages
2 months ago
Thank you... Here was the problem: I was using Firefox and it did not display the trash can icons under accounts. Despite going there numerous times, the trash icons did not load/were not visible UNTIL you told me where they were. So I changed browsers and loaded the page into my Safari browser and there they were!
Much appreciated!
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