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Visitor

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2 Messages

Saturday, October 29th, 2022 8:55 PM

Closed

how do i create an additional comcast.net email account ?

I would like to replace my current comcast.net email account with a new one.  Or at least create an additional comcast.net email account.  How do I do this ?

Official Employee

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2.7K Messages

2 years ago

Good afternoon, @user_73977a. Great question! You can Change Your Xfinity ID which will also update your email address to the new Xfinity ID. If you prefer to keep the original email address and open another one you can Add a User to your account. Please let me know if you have additional questions or are able to get this taken care of. We are glad to help.

Visitor

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2 Messages

@XfinityRay​ Ahhh, I hadn't made that connection.  I changed my ID and my email changed with it.   Thanks.

Gold Problem Solver

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26.3K Messages

2 years ago

... Or at least create an additional comcast.net email account. ...

To create a new email address you have to create a new user ID. The simplest way to do that is by following the instructions on https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses for setting up a Viewer user account.

The UserID you create is not just a login ID, it's also the first half of an @ Comcast.net email address, so after creating the new ID head to https://connect.xfinity.com/ to activate it. Note that you need to log in with the Primary UserID to create a new user/email address.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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