Note that you need to log in with the Primary UserID to create a new user/email address.
The UserID you create is also the first half of an @Comcast.net email address, so after creating the new ID log in with it and then visit https://connect.xfinity.com/ to activate it.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
BruceW
Gold Problem Solver
•
26.3K Messages
2 years ago
To create a new email address you have to create a new user ID. You can create a total of 7 userID's for each Comcast account number. The simplest way to do that is by following the instructions on https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses for setting up a Viewer user account.
Note that you need to log in with the Primary UserID to create a new user/email address.
The UserID you create is also the first half of an @Comcast.net email address, so after creating the new ID log in with it and then visit https://connect.xfinity.com/ to activate it.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
0
kougs
Visitor
•
1 Message
1 year ago
I am so aggravated. I have been trying to create another email address for ME... I am primary, not add people to my account...!!!
Comcast has changed everything and made it impossible to add another email account.
(edited)
1