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How do I check on the status of an email support ticket? (Ticket #CR914980756)
I did a support chat a couple of weeks ago and was told that my issue would be escalated and I haven't heard anything from anyone since then.
Ticket #CR914980756
To repeat my issue -- every time I send an email from my Comcast email (
This occurs when I use the Comcast email web page, and when I use the Mac Mail app. '
Bounce message follows (If you need full headers, I can provide that):
-------------------------------------------------
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
*
Reason: Permanent Error
Reporting-MTA: dns; resqmta-po-12v.sys.comcast.net [96.114.154.171]
Received-From-MTA: dns; resomta-po-12v.sys.comcast.net [96.114.154.236]
Arrival-Date: Fri, 31 Jul 2020 20:44:38 +0000
Final-recipient: rfc822;
Diagnostic-Code: smtp; 550 Requested action not taken: mailbox unavailable
Last-attempt-Date: Fri, 31 Jul 2020 20:44:39 +0000
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