Visitor
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11 Messages
How do I change my email?
You have my email address wrong. WHen I go to edit my profile, it's grayed out. How do I get it set to the right email (It's currently set to my wife's email)
[EDITED: Image removed due to personal information.]
XfinityPaula
Official Employee
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1.9K Messages
8 hours ago
Hello user_d6def3, I hope you are having a great start to the week this Monday morning! Thank you for reaching out to us on our Xfinity Forums for help with updating your email address on the account. I'm sure trying to verify the account will be difficult if a code was needed via email, I would be happy to help out and make sure we have this updated.
If you visit https://customer.xfinity.com/settings are you able to access the email address and to edit it to your correct email?
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