How do I change font size for my email?

My email font size randomly changes and I don't know how to change it back to normal.

Responses

EG

Expert

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107.2K Messages

1 year ago

The concern is not "Community Knowledge Base" related. Topic moved here to the proper help section for assistance.

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How are you accessing the email? Are you using only the webmail interface and a browser? Or on a phone or tablet mail app? A desktop client like Thunderbird or Outlook? Do you mean emails you are composing, or incoming emails from other senders?

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XfinityVictor

Official Employee

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895 Messages

1 year ago

@user_iqvhsa Did it change once or does it constantly change on you?

5

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U

user_iqvhsa

4 Messages

It is inconsistent and comes up randomly. I found that hitting CTRL Shift + expands the font back up to its desired size

1 year ago

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U

user_iqvhsa

4 Messages

It generally stays in its correct size for a day or two

1 year ago

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XfinityAlyssaA

Official Employee

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1.7K Messages

Thank you for confirming that @user_iqvhsa. May I ask if you have tried accessing your email on an alternate device? If so, do you have the same issue with the font? May I also ask if you are using a 3rd party server such Outlook?

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1 year ago

0

U

user_1i9eia

1 Message

@XfinityVictor It changed once

9 months ago

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Again

Expert

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31K Messages

@user_1i9eia

Can you start a new thread with your issue, please? And let us know if this is a font problem with Composing an email or with reading emails.

Thanks!

Closing this four month old thread to further replies.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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9 months ago

0

XfinityVictor

Official Employee

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895 Messages

1 year ago

I am glad that helps provisionally. After using CRTL Shift + does the font stay with the proper font?

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0

U

user_iqvhsa

4 Messages

It tends to revert back to the larger size.

1 year ago

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Again

Expert

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31K Messages

@user_iqvhsa

Somewhere along the line you are probably changing the font size on other pages that you visit on the internet, so when you get to email you're experiencing this problem.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

1 year ago

0

Jojane

New Poster

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2 Messages

1 year ago

I reset my password and it changed the font on my email so that I cannot read it. how do i change it back. only occurs on comcast mail

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Again

Expert

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31K Messages

@Jojane

I reset my password and it changed the font on my email so that I cannot read it. how do i change it back. only occurs on comcast mail

Try using ctrl and the + key to enlarge what you're seeing.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

1 year ago

0

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user_iqvhsa

How do I change font size for my email?

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