J

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2 Messages

Monday, January 9th, 2023 7:42 PM

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How can I stop my old Comcast email from forwarding to my current gmail?

Many years ago I used to have a Comcast email when I was a Comcast internet customer.  I setup my Comcast email to forward to a gmail email.  Long ago I stopped my Comcast service.  For at least a year I wasn’t a Comcast or Xfinity customer.  Now I’m an Xfinity internet customer.  I am still getting Comcast emails forwarded to my gmail email.  How can I stop these?

Accepted Solution

Problem Solver

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1.3K Messages

2 years ago

@joelbeachy Hi there, thanks for the post. I would suggest marking them as spam with your gmail account so they stop coming to your inbox. Also, have you tried to sign into that old email account yet? 

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2 Messages

@XfinityJodie​ thank you.

I was able to access the old Comcast email.  I didn’t think I would be able to since I had stopped being a Comcast customer (in addition to the Xfinity rebranding).  That solved my issue.

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