Hello, @obiebob thank you for reaching out over Xfinity Forums. Were you able to see the information asked by our great forum expert @Latoque regarding how you're attempting to access the email on your phone? Please follow up at your convenience to let me know if you're still experiencing issues, I can investigate further.
Latoque
Expert
•
29.8K Messages
23 days ago
@obiebob
How are you trying to access the account with the phone? Are you using a mail app like Apple Mail? Or just a browser and the webmail UI? Gmail?
0
0
XfinityJustinC
Official Employee
•
1.8K Messages
21 days ago
Hello, @obiebob thank you for reaching out over Xfinity Forums. Were you able to see the information asked by our great forum expert @Latoque regarding how you're attempting to access the email on your phone? Please follow up at your convenience to let me know if you're still experiencing issues, I can investigate further.
0
0