Visitor

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2 Messages

Friday, April 24th, 2026 3:56 PM

Help with IMAP while in S Africa

I’m trying to get my email and I get “password incorrect for IMAP. I put in my Comcast password, which I just changed and it keeps saying the same thing. I can reply with either cancel or OK. Typing in my new Comcast password and then hitting OK does nothing but bring up the error again.

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Expert

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34.1K Messages

2 days ago

@user_vfmr5b 

I’m trying to get my email and I get “password incorrect for IMAP. I put in my Comcast password, which I just changed and it keeps saying the same thing. I can reply with either cancel or OK. Typing in my new Comcast password and then hitting OK does nothing but bring up the error again.

While inconvenient you'll need to sign in to webmail instead of using your third party email app.

Official Employee

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2.4K Messages

8 hours ago

Hello @user_vfmr5b,  Did you still need assistance?

Were you able to follow the steps provided by @Again

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