Visitor
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1 Message
help with email
My secondary email for 2 step verification has a misspelling and I cannot get in to my email account. Need help fixing
Visitor
•
1 Message
My secondary email for 2 step verification has a misspelling and I cannot get in to my email account. Need help fixing
XfinityMarshante
Official Employee
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1.6K Messages
26 days ago
Hello @user_0a89rc, thank you for taking the time to leave a post. Sorry you’re unable to access your email because of a misspelling in your secondary verification email address. I can definitely understand how frustrating it is to get stuck at the verification step. To get assistance with the incorrect recovery email associated with your two-step verification, our Customer Security Assurance (CSA) team can help. I’ve included a link here where you can find their contact information and reach out for further assistance. Please let me know if you have any additional questions.
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