Skip to main content

    Support

    Offers

Louisehb7's profile
Louisehb7
1st Like
1st Reply
1st Topic

New Poster

 • 

5 Messages

Tuesday, October 15th, 2024 4:14 PM

help with email not working

My email is not working; how do I change my password so that it works???

HELP!

Question

 • 

Updated 

15 hours ago

85

1

0

Was this helpful?

XfinityRoberto

Official Employee

 • 

1.6K Messages

5 months ago

Hi there and welcome to Comcast @Louisehb7.I am sorry to hear that you are not able to change your password for your email address. How are you trying to access your email? 

2

0

user_hd51n0

1 Message

I was not receiving emails on my laptop

I deleted my account and tried to bring back my account

A password is asked for   IMAP?

I don't know it

Like

Reply

3 days ago

0

XfinityRay

Official Employee

 • 

2.6K Messages

Thank you for further clarifying what is going on, user_hd51n0! I normally see a port number asked but not a password. What program are you using to set this up on your laptop such as Outlook or Windows Mail? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

15 hours ago

0

forum icon

New to the Community?

Start Here