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Tuesday, October 15th, 2024 5:57 PM

Closed

Help setting up email on ipad 9th generation ios 18

I had to reset my ipad to factory settings. I am trying to set up my xfinity email again in the Mail app. It can connect an pull down the inbox emails. I cannot figure out how to get the Mail app to display any other folders. In addition, when I delete messages on the ipad, they don't delete from my Xfinity account.  My phone is working well. When I set up Mail, I chose 'Other' and the Settings automatically set up the mail connection. I didn't have choices to set up as IMAP or anything else. Help.

Official Employee

 • 

1.8K Messages

7 months ago

 

user_sudh32, Thank you for reaching out to Xfinity Support. Are you wanting to set up a new email or an existing email you already have with Xfinity?

 

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