Help setting up email on ipad 9th generation ios 18

@XfinityAngie​ An existing email that I have on xfinity

@user_sudh32 Have you checked all the settings outline in this article? How To Set Up Your Xfinity Email Address With an Email Program

@XfinityMartyR​ I went to https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email which takes me to https://support.apple.com/en-us/102619 from the iPhone or iPad link. I have followed those steps. I have done is several times.  The problem is that the iPad mail app then automatically sets the parameters for the Xfinity mail. And it (1) doesn't show me the folders other than inbox, and (2) when I delete emails from the iPad they don't delete on Xfinity or my other devices. I think I need to change some parameters and cannot. I wonder if it is an ios18 change....

We have seen several adjustments with the iOS18 update. As of now, we haven't had a known issue alert for the 18 patch, but we can certainly take your information down and send this forward for further investigation. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

@XfinityAlfonso​ Thanks. I sent it along.