New Poster
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2 Messages
help get email back on at&t not Ifinty
Apparently I did something to my emails while trying to fix something else.
My emails were on my at&t account and now I can only access from going into my Ifinity account how can I switch them back. Please help
Khags1
New Poster
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2 Messages
5 years ago
My email was on my comcast accout on my computer now I have to access it on my Ifinity account. I'm not sure how to switch it back
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Latoque
Expert
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29.7K Messages
5 years ago
Can you clarify-------do you mean you have both accounts enabled in a desktop client like Outlook or Thunderbird? Or the mail app on a mobile device? Did you somehow manage to send emails from one to the other? Exactly what is going on?
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Again
Expert
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31.9K Messages
5 years ago
Comcast = Xfinity = yourusername@comcast.net
So, are you accessing your email using a browser like Microsoft Edge, Firefox, Chrome, Safari, [which would be called webmail] and then logging into your webmail from the Xfinity homepage? Or are you using a desktop email program [client] like Outlook, Outlook365, Thunderbird, etc.?
You originally said, "My emails were on my at&t account and now I can only access from going into my Ifinity account how can I switch them back." Your post is very confusing. Do you have an email account with AT&T as well as with Comcast? Is there a cell phone involved with any of this?
Please be as specific as possible.
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