help - Comcast deleted my email names and files. Cannot use EMAIL

@user_g1x8pl 

Have used my EMAIL [Edited: "Personal Information"] for many years.  Now for some reason unknown to me I cannot use my EMAIL. Comcast has deleted all of my Email names.  I cannot do anything as far as changing passwords, sending docs, etc.  I NEED HELP.  CAN not use your Xfinity Assistant, it's useless.  Need to speak to a technical person directly to help me out of this mess.  Thank you.  Grace M [Edited: "Personal Information"]

Have you been using a third party email app like Outlook, Apple Mail, Thunderbird, etc.?  When was the last time you logged in to webmail before this problem started?