Visitor
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1 Message
Have not recieved follow up email to move email account to Yahoo Mail
I received an email on August 21 saying to expect to receive a follow up email in 30 days to move my email account to Yahoo Mail. It has now been more than 45 days since then and I have not received the follow up email I was told to expect. I was wondering if I somehow failed to receive the follow up email or if there has just been a delay and the.follow up email has not been sent yet.
rightfooted
Expert
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1.4K Messages
6 days ago
I received my initial email on July 29. About 60 days later, when logging into my email through webmail, I received the screen prompt pictured below. There was no follow-up email.
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BruceW
Gold Problem Solver
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26.8K Messages
6 days ago
Exactly the same here. I got a "Important update: Changes are coming" email on 8/21, saying "In about 30 days, you’ll receive another email", but . . . nothing since. Sadly, it is a mistake to rely on any statement Comcast/Xfinity makes.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityAmandaB
Official Employee
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2.6K Messages
4 days ago
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