Visitor

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1 Message

Friday, July 11th, 2025

Hacked email

My email was hacked yesterday. I need a new one

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Problem Solver

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717 Messages

24 days ago

Change your password.  Change it something that is not readable. Use Random numbers, letters and special characters.  You should invest in a password manager.  If your email was hacked, they probably have all your passwords stored in your browser, which is why you should never have your browser remember your passwords.  Good luck.  

Official Employee

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2.3K Messages

22 days ago

 

aday70 Hello! Thank you for reaching out. Please utilize the advice that @NoNoBadPuppy provided you in their comment; it is valuable information on how to protect yourself and to prevent it from happening in the future. Also, you must know that, as of June 2024, it is no longer possible to create new Xfinity email addresses. If you feel that your information was accessed improperly, please go here (https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment), this is a link to our Customer Security Assurance Team.

 

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