blint80's profile

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Thursday, August 22nd, 2019 7:00 AM

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Gsuite emails not being received by Comcast users

I am having a similar issue where comcast.net recipients are not receiving emails sent from our @thesavoyteam.com account.  The recipients at my request have checked spam and trash and they are not there.  This even applies to their messages I reply to. The messages just disappear! They are able to receive messages through my personal email but not through my Gsuite business account. I checked with g suite and it is a Comcast issue. This is costing us business. Please repair immediately.

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Expert

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29.7K Messages

6 years ago

Comcast security should be able to help with any blocking issue------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

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