Your message is not clear. Without posting the email addresses, please describe what you want to do in a bit more detail.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
tomoszo2 Thanks fo reaching out to us here with your questions. You can checking you Xfinity email at the following link https://www.xfinity.com/email.
Good evening @DaleneT, we're sorry to hear that you are having trouble signing in to your emails and are happy to help troubleshoot. Are you experiencing any error messages when signing in? Are you signing in to our website or a third party client server such as Outlook?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello @user_phnnl0 can you provide more detail about this issue? Are you trying to access your Comcast email or a third party email account. Also, what is the device Android or iPhone?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I can not send gmail or email from my phone to my HP computer.
We can't help you troubleshoot your gmail account. Are you trying to send a comcast.net email from your phone to your HP computer?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
I have been notified that my email will be upgraded this evening, and that if I do not upgrade my account, much of my past email may be deleted. I have not been able to upgrade my account. Please give me a suggestion as to what to do.
It's most likely a phishing email. Do not click on any links if you are able.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
Hello tmacthered , if you cannot log in in there could be two common issues. If you don't remember the Xfinity ID login then you will need to reset the password. Steps to take can be found at:
If you haven't logged into the email directly on the Comcast site in over 90 days the email may be locked. You can attempt to get is unlocked by submitting a postmaster request at:
https://spa.xfinity.com/help
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
user_nio0rx Hello and thank you for reaching out via our Xfinity Community Forums. Were you able to access your email with the link that our amazing community expert @Again has provided?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
BruceW
Gold Problem Solver
•
26.6K Messages
1 month ago
Your message is not clear. Without posting the email addresses, please describe what you want to do in a bit more detail.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
1
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XfinityBrianH
Official Employee
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1.5K Messages
29 days ago
4
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tomoszo2
Visitor
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2 Messages
21 days ago
I can not sent gmail or email from my phone to my HP computer.
1
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nsmith1_jam1
New Poster
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3 Messages
11 days ago
I have been notified that my email will be upgraded this evening, and that if I do not upgrade my account, much of my past email may be deleted. I have not been able to upgrade my account. Please give me a suggestion as to what to do.
1
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tmacthered
Regular Visitor
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3 Messages
11 days ago
I can’t sign in to my email. Help!
1
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user_nio0rx
Visitor
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1 Message
9 days ago
How do I log into my email
2
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