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user_sb9t5
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Thursday, April 9th, 2026 11:50 PM

Getting into my comcast.net account

I am trying to receive tickets from ticketmaster but it wants to send a code to my comcast.net email.  I am unable to access my comcast.net email account . How do I get into this account.

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6 hours ago

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BruceW

Gold Problem Solver

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27.5K Messages

2 months ago

... my comcast.net email account . How do I get into this account.

Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having. 

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XfinityAbel

Official Employee

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329 Messages

2 months ago

Hello @user_sb9t5, thanks for taking the time to post on our Xfinity Forums! Were you able to log in using the website provided by @BruceW?

(edited)

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user_c550lc

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1 Message

2 months ago

 I am lost / trying to figure out what I need to do

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Again

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34.4K Messages

@user_c550lc​

 I am lost / trying to figure out what I need to do

https://connect.xfinity.com/appsuite  <----- try logging in here.  If that doesn't work, post back here with more details of the problem.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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2 months ago

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XfinityOrlandoM

Official Employee

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3.4K Messages

@user_c550lc

Hello I see  @Again provided you with some great information,  have your concerns been resolved?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

user_knbfgg

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2 Messages

My Comcast email login why does this keep asking to repeat my password 

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1 month ago

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XfinityJustinC

Official Employee

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2.4K Messages

Hello, @user_knbfgg I understand needing access to your email communications and wanted to see if you're still having issues with the email inquiring about the password reset. I'd like to investigate further if you're still experiencing issues, if so: 

- When logging into your email are you doing that here: https://connect.xfinity.com/appsuite  or through a 3rd party email client? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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user_rt420u

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1 Message

Need to log into email [Edited: All Caps]

(edited)

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19 days ago

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user_swbs25

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1 Message

2 months ago

How do I log into one of my Viewer email accounts?

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XfinityEmilyB

Official Employee

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2.9K Messages

 

user_swbs25 Welcome to our community forum! Thank you for reaching out so we can help you log into your online Viewer profile and Email. Please follow this link: xfinity.com/auth and sign in with your Viewer username and password. If you can't remember the password, you can find instructions to reset it here: https://www.xfinity.com/support/articles/changing-or-resetting-your-password. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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user_3w5p0p

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1 Message

this new thing your doing to my comcast e-mail is terribe, Idon't need all the problems to view y e-mail

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2 months ago

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user_0594zu

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1 Message

I fo everything reqired and still can't get my email.

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1 month ago

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XfinityCarolyn

Official Employee

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242 Messages

@user_0594zu   Thanks for reaching out to us regarding your email service. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today.  Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
 
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message


I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

1 month ago

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trent5849comcast.net

Visitor

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1 Message

6 hours ago

My email address is being rejected when I try to log in.  ???

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