ddsrepair's profile

New Poster

 • 

2 Messages

Wed, Oct 21, 2020 1:00 PM

Forwarding multiple email addresses

I need to forward a couple of my xfinity email accounts. I know how to do the primary account email. How do I do the secondary account? When I sign into the second account it says I do not have permission to forward.

Responses

Latoque

Expert

 • 

28.8K Messages

8 m ago

It sounds like the secondary is set up as a "Viewer", which is the most restricted account level.  In the Primary, go to "My Account>>>>>>>Users" to see if that is the case.  If it is, try changing it to either "Manager" or "Member".  Then sign out of the secondary and back in again to make the changes "stick".  Try again to set up forwarding.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here