Forwarding gmail to xfinity email

I forward my gmail account to my Xfinity account to make it easier to keep track of (I don't have to log into two different sites to see my email).

I have just discovered that Xfinity is blocking the emails from gmail. I get an error message: see attachment. The link to additional details gives me several pages of suggestions, but nothing that seems immediately helpful.

I saw this question was raised several months ago but it was never resolved.

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XfinityMarcus

Official Employee

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1.6K Messages

5 months ago

deweesl thank you for using the Community Forums page to reach out regarding your email related concerns. Is this still an ongoing issue you are experiencing?

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deweesl

New Poster

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3 Messages

This is an ongoing issue. Also, I received an email saying this question had been taken down for not being relevant.

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5 months ago

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XfinityShawn

Official Employee

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1.7K Messages

deweesl I know this can be frustrating with not getting emails sent to your Gmail. We can have spam filters blocking messages if you are using an Xfinity.net email address and forwarding your messages to your Gmail. I would check your native Xfinity email at Xfinity.com for your spam filter options there. If not working with your Xfinity email address being sent to your Gmail I would reach out to Gmail support for more help.

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5 months ago

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U

user_k61rlk

1 Message

I will try posting my email address that is now in effect for me. It is the only email address I will have from now on..

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5 months ago

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XfinityJamesC

Official Employee

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2.2K Messages

Greetings, @user_k61rlk! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about these email updates. You have definitely come to the right place for assistance.

You can update your email address through the Xfinity app or by logging in to your 'My Account' page online. You can find more details about how to do this here: https://www.xfinity.com/support/articles/update-account-preferences. Please let me know if you have any questions or concerns.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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5 months ago

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rkl122

Contributor

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115 Messages

1 month ago

@xfinity-Shawn,What is this, a bot reply? The OP wants to forward mail in the OTHER DIRECTION- from gmail account to Comcast account! I have the same issue - some of my forwarded mail gets DMARC rejected by Comcast. There is apparently no solution to that problem, since Comcast won’t relax its DMARC filtering (even though it was not an problem until six months or so ago), and the forwarder can’t control the SPF or DKIM segments in the forwarded header. One workaround may be to access the gmail account as a POP download within the Comcast account - or at least while the Comcast inbox is on the screen (using a third party client). If anyone tries this, please post results. Thanks.

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Email

deweesl

Forwarding gmail to xfinity email

XfinityMarcus

deweesl

XfinityShawn

user_k61rlk

XfinityJamesC

rkl122

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