joshy3's profile

Regular Visitor

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2 Messages

Thu, Feb 20, 2020 9:00 PM

Former customer, want to cancel email account I kept using

Hi there,

I cancelled comcast service a few years ago but at the time opted to continue using the email address I had (https://www.xfinity.com/support/articles/email-only-faqs). I no longer wish to use this account and would like to have the account removed/deleted. How can I do this?

Thanks,

josh

Responses

ComcastCSAEmail

Official Employee

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580 Messages

1 y ago

@joshy3 As long as the email is no longer being accessed, the system will automatically place the email for deletion. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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1 Message

2 m ago

rather have it be gone right now

Latoque

Expert

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28.8K Messages

2 m ago


@123lumber wrote:

rather have it be gone right now


You are responding to a year-old thread.  Please feel free to start your own thread with your question.  This thread is being closed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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