If you are using Comcast's servers (connect.xfinity.com, mail.comcast.net, imap.comcast.net, and smtp.comcast.net), the email password is the same as the password you use to log in to a Comcast/Xfinity web page or app. There is no separate email password.
Comcast doesn't offer a way to recover passwords. If you don't have them saved or written down and can't recover them from a web browser or from an email program or app, the only thing you can do is to reset them. If you need to reset a password, see https://www.xfinity.com/support/articles/changing-or-resetting-your-password. If you change it you'll also have to update it on any devices, apps, and programs (email, Xfinity app. etc.) that use it.
If you are accessing a Comcast.net email account that has been migrated to Yahoo, you would be using their servers (mail.yahoo.com, pop.mail.yahoo.com or imap.mail.yahoo.com, and smtp.mail.yahoo.com), and the email password is the same as the password you use to log in to Yahoo.com. Again, there is no separate email password, unless Yahoo asked you to create a app password.
dward16 Hello! Thanks for creating the post and reaching out to us for help with accessing your email and password. I'm sorry that you forgot your email password, I know how important our emails are to keep connected, so I would love to help make sure you are able to access your account.
@BruceW, Thank you for sharing these helpful options for resetting your password.
dward16 Have these steps been helpful with resetting your password?
BruceW
Gold Problem Solver
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27.5K Messages
11 days ago
If you are using Comcast's servers (connect.xfinity.com, mail.comcast.net, imap.comcast.net, and smtp.comcast.net), the email password is the same as the password you use to log in to a Comcast/Xfinity web page or app. There is no separate email password.
Comcast doesn't offer a way to recover passwords. If you don't have them saved or written down and can't recover them from a web browser or from an email program or app, the only thing you can do is to reset them. If you need to reset a password, see https://www.xfinity.com/support/articles/changing-or-resetting-your-password. If you change it you'll also have to update it on any devices, apps, and programs (email, Xfinity app. etc.) that use it.
If you are accessing a Comcast.net email account that has been migrated to Yahoo, you would be using their servers (mail.yahoo.com, pop.mail.yahoo.com or imap.mail.yahoo.com, and smtp.mail.yahoo.com), and the email password is the same as the password you use to log in to Yahoo.com. Again, there is no separate email password, unless Yahoo asked you to create a app password.
If you need to reset that one, see https://help.yahoo.com/kb/new-yahoo-mail/reset-yahoo-password-sln27051.html.
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XfinityPaula
Official Employee
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2.2K Messages
9 days ago
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