Visitor

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1 Message

10/14/2026 5:45 PM

Forgot my email

I can't remember my xfinity email

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Official Employee

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3.8K Messages

5 days ago

 
Thank you for reaching out! Your Comcast email should be linked to your Xfinity User ID (XfinityUserID@Comcast.net).
 
Your Xfinity ID is typically your 3rd party email or mobile number. If you don’t remember your Xfinity ID, you can find it with the online lookup tool.
 
 

 

Visitor

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2 Messages

6 hours ago

I have a parent admin email and several email addresses under that one.  How do I find the parent admin email?

Visitor

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2 Messages

6 hours ago

I have a parent-admin email account with several sub-accounts that I use regularly.  I am unable to access my parent-admin email account.  How do I find it?

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