cresh's profile

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Wednesday, June 3rd, 2020

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Folders

My email folders have disappeared and I cannot figure out how to restore that view.  

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Expert

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32.5K Messages

5 years ago


@cresh wrote:

My email folders have disappeared and I cannot figure out how to restore that view.  


In webmail, in the lower left of the screen, click on the word "Show" and your folders should reappear.

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5 years ago

Thank you.  I figured it out.  I had downloaded an attachment earlier in the day and the hide folders/show folders toggle is in the same place as where you click to open a downloaded file.  Perhaps I was too aggressive with my clicking. And perhaps Comcast should re-think placement.

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