New Poster
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4 Messages
folder panel has disappeared
My folder panel (inbox, sent, spam, deleted, draft) is gone from its usual upper left position of screen on startup after clicking on E-mail
New Poster
•
4 Messages
My folder panel (inbox, sent, spam, deleted, draft) is gone from its usual upper left position of screen on startup after clicking on E-mail
BruceW
Gold Problem Solver
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26.3K Messages
5 years ago
Please see the "Where did my folders and search go?" link under the "Using Email" heading at https://connect.xfinity.com/faq/email.html. Be sure to read down the page to the "Hide Folders" and "Show Folders" items.
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rdboulder
New Poster
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4 Messages
5 years ago
yes,
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BruceW
Gold Problem Solver
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26.3K Messages
5 years ago
Thanks for posting the solution. I need to come up with a clearer description of those Show & Hide buttons.
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rdboulder
New Poster
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4 Messages
5 years ago
Bruce...thanks again....I found the answer right in front of me.....lower left icon says unhide folders....clicked on that and problem solved.
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rdboulder
New Poster
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4 Messages
5 years ago
Bruce..thanks, but the whole rectangualr panel box is missing....so i cannot even click on "show folders" since "show folders" does not even show up at all....it's not screen space issue...it's just completely gone. Roger
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kellyfureby
New Poster
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3 Messages
5 years ago
It happens...
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