rdboulder's profile

New Poster

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4 Messages

Mon, Jan 27, 2020 6:00 PM

Closed

folder panel has disappeared

My folder panel (inbox, sent, spam, deleted, draft) is gone from its usual upper left position of screen on startup after clicking on E-mail

BruceW

Gold Problem Solver

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23.1K Messages

2 y ago


@rdboulder wrote: My folder panel (inbox, sent, spam, deleted, draft) is gone ...

Please see the "Where did my folders and search go?" link under the "Using Email" heading at https://connect.xfinity.com/faq/email.html. Be sure to read down the page to the "Hide Folders" and "Show Folders" items.

New Poster

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4 Messages

2 y ago

yes,

BruceW

Gold Problem Solver

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23.1K Messages

2 y ago


@rdboulder wrote: ...lower left icon says unhide folders....clicked on that and problem solved.     

Thanks for posting the solution. I need to come up with a clearer description of those Show & Hide buttons.

New Poster

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4 Messages

2 y ago

Bruce...thanks again....I found the answer right in front of me.....lower left icon says unhide folders....clicked on that and problem solved.     

New Poster

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4 Messages

2 y ago

Bruce..thanks, but the whole rectangualr panel box is missing....so i cannot even click on "show folders" since "show folders" does not even show up at all....it's not   screen space issue...it's just completely gone.   Roger

 

New Poster

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3 Messages

2 y ago

It happens...

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