New Poster
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26 Messages
Filter to block an email with a certain return path
Is there a way to filter out emails that have a certain email in the return path? I assume it can be done as part of the header but it doesn't appear to be working for me.
Here's what I have that isn't working:
Header Name: Return-Path
Contains: [domain of the email address i want to filter out]
Any help is appreciated. Essentially, I do not know what the valid values are for "Name" in the Header category, and of course Xfinity has no documentation on this.
XfinityRaul
Official Employee
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2.6K Messages
8 months ago
@NONAMER123 To block individual senders, you need to set up a filter. On the Inbox page, click on the gear icon in the upper right corner, then on Email Settings. On the landing page under "Mail", click on "Filter rules". OR-----open the email from the sender, then click on the "hamburger" icon in the header. One of the options in that menu is "Create filter rule".
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BruceW
Gold Problem Solver
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27.2K Messages
8 months ago
The OP already did that. Their problem is, the filter does not work!
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BruceW
Gold Problem Solver
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27.2K Messages
8 months ago
You can use any of the Header names in an email with this filter. To filter on the "Return-Path:" header your "Return-Path" "Contains" filter should work.
I tried setting up a similar filter to yours to flag notification emails from the Forums:
Conditions: Header: Name: Return-Path Contains: alerts.xfinity.com
This worked. The only thing I can think of that would mess it up is if Comcast/Xfinity delivered these messages to the Spam folder instead of the Inbox. Filters only work on email delivered to the Inbox as it is being delivered.
Open-Xchange has a page documenting the filters at https://documentation.open-xchange.com/components/middleware/http/7.10.6/index.html#mail-filter, but I'm afraid it isn't doesn't add much to the pitiful information Comcast/Xfinity has posted.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
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