New Poster
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6 Messages
Excessive time delays for receiving emails
Xfinity email takes way too long to receive emails. It is impossible to access any of my financial/bank/credit card accounts that require the sending of access codes that have 10-15 minute timers. They always time out. I have had customer service reps at my credit cards and bank tell me that this is a frequent problem with many of their customers who have Xfinity/Comcast. Sometimes it takes almost a day to receive an email. If I send a picture from my phone to my email, some never arrive at all and some take DAYS. I have already done all of the troubleshooting: I have already restarted the modem, I do not have a 3rd party email carrier, there is no internet connectivity problem, all of the email settings are correct, and it is not the sender (because it even happens to ME as the sender, on Xfinity), not a configuration problem, and I'm not using a VPN. It's not all the time; it's very unpredictable and irregular.
user_17b940
Visitor
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1 Message
3 days ago
I am having the same issue. Mine started on Friday of last week and I thought maybe it was a fluke. Still happening today. Emails are taking anywhere from 30minutes to 90+ to arrive. I called customer service, the only answer I received was they are aware of the problem and working on the backend to fix it...we shall see.
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user_ep98ty
Visitor
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1 Message
3 hours ago
Same issue here. It’s not all emails, but I have had some take over 24 hours to arrive. The lag has caused me to miss business meetings. A colleague who has Xfinity has experienced the same problem from the same sender. The sender’s emails sometimes come through immediately and sometimes take 24 hours or more.
It’s very inconsistent, and, as far as I can tell, happens with only this one sender. I have the sender in my contacts. Is there anything else I can do on my end to flag the email address as legit?
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