Muggy's profile
Muggy
Conversation Starter
1st Kudo
1st Reply

Frequent Visitor

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8 Messages

Mon, Sep 7, 2020 1:00 PM

Error... You cannot open more than ten drafts at a time

I can't write or forward emails.. My draft folder is empty

Responses

BruceW

Gold Problem Solver

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22.3K Messages

8 m ago

Look for a row of minimized rectangular "Compose" windows across the bottom of your email screen. Click each one to restore it, and then Send, Discard, or Discard/Save as Draft. Ex:



Xc10Dfts1.png

Muggy

Frequent Visitor

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8 Messages

8 m ago

Thanks for getting back..I dont see any compose envelopes at the bottom of the draft page..I did remove all my drafts and I still get that error message.. Can't reply to or compose emails..help!!!
BruceW

Gold Problem Solver

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22.3K Messages

8 m ago


@Muggy wrote: ... I dont see any compose envelopes at the bottom of the draft page.. ...

What browser are you using? Have you tried logging into your email with a different browser?

Muggy

Frequent Visitor

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8 Messages

8 m ago

Bruce...i logged in to my email with a different account and it is working... Thanks soooooo much Bruce

New Poster

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1 Message

7 m ago

Same error. Cannot resolve. Any answers?
Muggy

Frequent Visitor

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8 Messages

7 m ago

I fixed my problem...l deleted the email icon... And went to my apps and made another icon for my email ...and it works now.. The icon that I deleted looked like it had a little internet icon on it ... if that makes any difference.. But it works now...
Muggy

Frequent Visitor

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8 Messages

7 m ago

Bruce.. Logging in with a different account lasted only for a few days.. And as I just said in my last phone I changed my icons for me email... Deleted on the one I always used and made another... The one I deleted had a little circle on it looking like the internet icon... Not sure if this had anything to do with it But it's working fine now
BruceW

Gold Problem Solver

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22.3K Messages

7 m ago


@Muggy wrote: ... Logging in with a different account ... I changed my icons for me email... Deleted on the one I always used and made another...

The image and instructions I posted were for Comcast's webmail (https://connect.xfinity.com/) on a desktop or laptop. I'm afraid I don't know what you are referring to when you speak of "Logging in with a different account" or changing icons. What device are you using, and what browser, program or app does your "icon" load?

 

Regular Visitor

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2 Messages

7 m ago

I figured this out, if you are still trying. I also could not find the tabs to close cause i was on my phone. I clicked on the 3 dots in right hand corner, clicked box that said desktop site. It opened comcast like it ws on a comp. Scroll down and u will see the tabs, u can close them one by one after

New Poster

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2 Messages

5 m ago

I need help I’m disabled & very frustrating

Visitor

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1 Message

1 m ago

I have this problem right now. I need help I can not send emails so what do I do.

i log on successfully receive emails all on my Iphone very strange

Official Employee

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2.7K Messages

This is a reply to a 7-month old dead thread and it will be closed.

 

@user_457b72 Please create a new topic of your own here telling us more about the troubles you are having with your email so that the community can help support you. :)

I am an Official Comcast Employee.
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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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