Error The connection to remote server imap-central.ge.xfinity.com timed out while awaiting the response. Please try again later.

I am unable to respond or send emails, especially when an attachment is involved. getting this message...

Error

The connection to remote server imap-central.ge.xfinity.com timed out while awaiting the response. Please try again later.

Responses

XfinityRyanE

Official Employee

•

1.1K Messages

8 months ago

Hello @jpullman4, thanks for reaching out for help with your email.

By chance are you using a 3rd party email client such as outlook, or the Xfinity website? Also, are you getting this error when trying to send an email to one person, replying to a group thread, or both?

2

0

pzl

Regular Visitor

•

3 Messages

I am using the Xfinity website. I get the error message when I do a search for a key word in all emails.

5 months ago

0

XfinityEmilyB

Official Employee

•

1.7K Messages

@pzl Thank you for reaching out to our community forum so we can help with the Email issues you're having. What troubleshooting steps have you tried already?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

5 months ago

0

Email

jpullman4

Error The connection to remote server imap-central.ge.xfinity.com timed out while awaiting the response. Please try again later.

Error

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