equest for Early Migration of Comcast Email Accounts to Yahoo Due to Ongoing Reliability Problems

As much as I despise Yahoo, and I strongly resent Xfinity's move to Yahoo, I find myself in a position where the exist Xfinity email/pop3 service is horrid.  So....

I am requesting an escalation to Xfinity's email engineering or migration team to authorize early migration of all my existing @comcast.net email accounts to Yahoo Mail.

I have maintained these email addresses since 1997, and changing them is not a viable option.

I am experiencing persistent reliability problems with Xfinity's current email infrastructure:

• Incoming email frequently takes 15–30 minutes to become available.

• Microsoft Outlook regularly reports hard errors when communicating with Xfinity's POP3 servers.

• These problems are significantly affecting the usability and reliability of my email service.

I use the desktop version of Microsoft Outlook with POP3 and SMTP, not IMAP or Microsoft 365. Continuing to use POP3 is an absolute requirement.

I understand that Xfinity is migrating Comcast email accounts to Yahoo and that customers are ordinarily required to wait for notification. However, given the ongoing service failures, I am requesting an exception to the normal migration schedule.

Specifically, I request:

1. Escalation to the team responsible for Comcast-to-Yahoo email migration.

2. Early migration eligibility for all my existing @comcast.net email accounts.

3. Confirmation that my addresses will remain unchanged and that POP3/SMTP access will be supported following migration.

4. If early migration cannot be authorized, a specific explanation of the technical or administrative restriction preventing it.

I am not requesting routine troubleshooting instructions, a change to IMAP, or recommendations to use webmail. I am requesting an engineering-level review of early migration eligibility because the existing service has become unreliable.

Please provide a support ticket or escalation reference number and a substantive response from the team responsible for migration eligibility.

Thank you.