Hello user_71o188, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I have gotten the steps for you to recover your password:
To recover your Comcast email password, you need to verify a personal (non-Comcast) email address or a mobile number. Here are the steps: Go to xfinity.com/password. Choose to add a personal email or mobile number. Enter the email or mobile number to receive a verification code. Enter the code within 15 minutes to verify. Follow the prompts to reset your password.
Ensure you have a valid personal email (not a Comcast email) for this process.
XfinityJeffB
Official Employee
•
197 Messages
2 hours ago
Hello user_71o188, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I have gotten the steps for you to recover your password:
To recover your Comcast email password, you need to verify a personal (non-Comcast) email address or a mobile number. Here are the steps:
Go to xfinity.com/password.
Choose to add a personal email or mobile number.
Enter the email or mobile number to receive a verification code.
Enter the code within 15 minutes to verify.
Follow the prompts to reset your password.
Ensure you have a valid personal email (not a Comcast email) for this process.
If you need further assistance, please reach out.
If it works for you, please update us all here.
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