webshop1's profile

New Poster

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5 Messages

Tuesday, April 14th, 2026 10:13 PM

enable a disabled email account

enable a disabled email account

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Expert

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34.2K Messages

22 days ago

@webshop1 

enable a disabled email account

You'll need to give us more details.  How long has it been disabled?

Official Employee

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339 Messages

21 days ago

I have to agree with our expert, Again's post that we need more information. We are happy to assist; but we need some more information to assist you.

Visitor

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1 Message

I am having the same issue. I can login safari with no issues. When I try to login into my mail app with my account, my login gets blocked. I ensured third party login was enabled

Official Employee

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2.8K Messages

 

user_me3idn Welcome to our community forum! Thank you for reaching out so we can make sure you're able to access your Email. Please try to log in through our web portal here: https://www.xfinity.com/email and let me know if you can access your Email. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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