Hey there, user_ek7te1! Thank you for reaching out to our Community about your recent email access issue. I know how important it is to get access to your emails back soon. Could you please confirm if you have completed the steps @Again has mentioned?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Have you transitioned to Yahoo! Mail? Did you get in the invite to do so? If you've transitioned you find your email at https://mail.yahoo.com and you log in with your @comcast.net credentials.
user_ek7te1
Visitor
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4 Messages
27 days ago
Comcast switched to Yahoo now I can’t get my Comcast emails. This really you know what!
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user_ek7te1
Visitor
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4 Messages
27 days ago
No response! Can’t talk to a live agent this is horrible
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Again
Expert
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34.1K Messages
26 days ago
@user_ek7te1
Have you transitioned to Yahoo! Mail? Did you get in the invite to do so? If you've transitioned you find your email at https://mail.yahoo.com and you log in with your @comcast.net credentials.
If you haven't transitioned you find your email here: https://connect.xfinity.com/appsuite
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