janeth24's profile

Visitor

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2 Messages

Tuesday, February 24th, 2026 1:24 AM

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Emails

Not receiving them since last Wednesday

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Expert

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34.7K Messages

5 months ago

Not receiving them since last Wednesday

How do you check your email? at webmail or using a third party email app?  Are you getting any error messages and if so, what are they?

Official Employee

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3.3K Messages

5 months ago

 

janeth24 Thank you so much for reaching out for help with your email. If we could have a little more information, as @Again asked, that would help us better assist, so if you could tell me if you are accessing your Xfinity email account directly, or if you are using a 3rd party app to check your email? 

 

[Edited: Tagged expert]

(edited)

Visitor

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2 Messages

It's fixed     Thanks 

Official Employee

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4.1K Messages

That's awesome news to hear, @janeth24! Our community is always a great place for knowledge. We appreciate that you are a part of it and hope you have a nice evening! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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