janeth24 Thank you so much for reaching out for help with your email. If we could have a little more information, as @Again asked, that would help us better assist, so if you could tell me if you are accessing your Xfinity email account directly, or if you are using a 3rd party app to check your email?
That's awesome news to hear, @janeth24! Our community is always a great place for knowledge. We appreciate that you are a part of it and hope you have a nice evening!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Again
Expert
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33.8K Messages
23 days ago
How do you check your email? at webmail or using a third party email app? Are you getting any error messages and if so, what are they?
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XfinityAmandaB
Official Employee
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3K Messages
21 days ago
[Edited: Tagged expert]
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