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paulines3
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Tuesday, February 3rd, 2026 1:59 PM

emails

Good morning, 

My important emails are not showing up in my Yahoo mail. They are showing up on my apple phone only. Please explain and correct for me.

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1 month ago

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XfinityJosephA

Official Employee

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2.3K Messages

6 months ago

Hello, how are you @paulines3? Are you using Apple mail or Outlook on your iPhone? It sounds like you'll want to make sure your mail client is leaving copies on the server. Our support with Yahoo email and mail clients are limited. But if we can confirm what mail client you're using, we can get you pointed in the right direction. 

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user_xu1829

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1 Message

Since the change to yahoo, I cannot get email from my comcast.net account. I can receive them on my iPh0ne but not my laptop. I deleted the app on my laptop, but can't get the account back.

Help!!!

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1 month ago

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Expert

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34.6K Messages

@user_xu1829​

Since the change to yahoo, I cannot get email from my comcast.net account. I can receive them on my iPhone but not my laptop. I deleted the app on my laptop, but can't get the account back.

Help!!!

What app were you using on your laptop?  What problems are you running in to trying to get the account back?

(edited)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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1 month ago

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XfinityKam

Official Employee

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319 Messages

@user_xu1829 Thank you for reaching out to us, Are you using the built-in app for your computer for mail? Can you access your email if you go to Xfinity.com/Emails. Have you also checked to ensure your computer is up-to-date. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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1 month ago

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Again

Expert

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34.6K Messages

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

Like

Reply

1 month ago

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