user_gappaw Thanks for posting on our Community Forums for assistance. I see our expert @Again offered some insight. Thank you, Again! Our Expert is correct. Beginning June 2025, comcast.net email accounts will begin transitioning to Yahoo Mail. You'll be notified 30 days in advance to move your comcast.net email account(s) to Yahoo Mail. When the time comes, you will have three options:
Move your email to Yahoo Mail by accepting Yahoo’s Terms of Service and Privacy Policy to keep your comcast.net email address.
Export your email data using the Xfinity Email Export Portal.
Close your account using the Xfinity Email Export Portal, which will result in email account closure and data deletion.
Again
Expert
•
32.3K Messages
9 days ago
@user_gappaw
At this point in time there isn't any way for you to change your comcast.net email address. You cannot modify your address nor add a new one.
I suggest creating a new email address at either Yahoo! Mail or at Gmail.
0
0
XfinityDilary
Official Employee
•
2.5K Messages
8 days ago
To learn more about these changes, please visit xfinity.com/email.
0