Visitor

 • 

1 Message

Saturday, August 2nd, 2025

E-mails

Can receive but can’t send e-mails

Oldest First
Selected Oldest First

Expert

 • 

29.7K Messages

27 days ago

@user_2c739y 

How are you trying to access your email?  With a client like Thunderbird or Outlook?  Or only the webmail UI and a browser?  Something else?  Exactly what happens when you try to send?

Official Employee

 • 

2.3K Messages

25 days ago

Hi there, @user_2c739y I'm very sorry for the trouble you are experiencing with your emails. Since it's been a few days since you posted, are you still not able to send e-mails? If so, please don't hesitate to reach back out so we can assist you further.-Richard

Visitor

 • 

1 Message

6 days ago

I cannot receive any e mail

Expert

 • 

32.3K Messages

@user_n1s2km​ 

I cannot receive any e mail

Can you give us more detail?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

 • 

415 Messages

Hello @user_n1s2km, thank you for taking the time to leave a post. Sorry to hear that you are having issues with your email. Are you using a third-party email client, or are you accessing your email from the Xfinity site? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here