Good evening @user_b48853, and thank you for reaching out on our Forums with your email issues. I see one of our experts reached out with a couple of great questions to get our troubleshooting attempts started. To confirm, are you still experiencing issues with your email service? If so, are you able to confirm the information they requested? Please let us know as we want to make sure this gets resolved.
Again
Expert
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32.1K Messages
21 days ago
@user_b48853
How are you checking your email? on the web or by a third party email app?
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XfinityAlyssaA
Official Employee
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2.1K Messages
20 days ago
Good evening @user_b48853, and thank you for reaching out on our Forums with your email issues. I see one of our experts reached out with a couple of great questions to get our troubleshooting attempts started. To confirm, are you still experiencing issues with your email service? If so, are you able to confirm the information they requested? Please let us know as we want to make sure this gets resolved.
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