AlyssaFL's profile

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2 Messages

Fri, Dec 4, 2020 5:00 AM

Emails (still) being blocked from 800-Pet-Meds

Hello, my pet supply vendor 1-800-PetMeds informed me yesterday that Comcast is blocking their outgoing emails.  This appears to have been happening since September.  Why is that?  I use them very frequently and now I can't get order confirmations and status from them. 

 

I saw a post from early November that spoke to the same issue and was noted as being resolved, but I was updated from Pet-Meds just yesterday 12/3/20.

 

Their address is CustomerService@1800petmeds.com.  Please let me know?  Thank you.

Responses

Latoque

Expert

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28.8K Messages

6 m ago

Call Comcast security.  They handle blocking issues------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

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