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2 Messages

Friday, January 16th, 2026 4:30 PM

emails sent to comcast accounts being rejected

As the President of a small non-profit organization, I use a Microsoft supplied email account that ends in .onmicrosoft.com for company business.  Emails sent from this account are being rejected with the following reply:

resimta-a2p-650768.sys.comcast.net rejected your message to the following email addresses:

xxxxxxxx@comcast.net
Your message was rejected by the recipient email server. Please check the recipient's email address and try resending your message or contact the recipient directly. For more tips to help resolve this issue, see DSN code 5.1.0 in Exchange Online - Office 365. If the problem continues, contact your email admin.

resimta-a2p-650768.sys.comcast.net gave this error:
<xxx@obinh.onmicrosoft.com> sender rejected

This has happened with messages sent to one of my Directors, one of my volunteers and even my personal Comcast email address.

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Official Employee

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1.6K Messages

2 days ago

 

user_52t1la Thanks for creating a post. For these types of email issues, I would recommend speaking with our Customer Security Assurance team (https://spa.xfinity.com/help/postmaster), where you can review a FAQ for postmaster issues or report an issue to have their team investigate further.

 

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