New Poster
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1 Message
Emails not sending but going to outbox
My emails are not sending to multiple contacts sometimes but going to my outbox and then I still can't send from there. Usually with very small attachements .
New Poster
•
1 Message
My emails are not sending to multiple contacts sometimes but going to my outbox and then I still can't send from there. Usually with very small attachements .
Latoque
Expert
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29.7K Messages
5 years ago
Does the same thing happen if you use only the webmail interface, and not the client/app? How are you accessing the email?
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
checking the server logs, a device is failing the password check when sending emails. You will want to identify the device and correct the outbound password setting to resolve any issues in sending.
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