Emails GONE !!!!!
I have had my comcast email and been a customer for over 25+ years. Yesterday it said my email box was full ? How I will not know as you "supposedly" don't have back up servers which is completely ridiculous. On the phone for 4.5 HOURS !!!!!!!! in and of iteself pathetic. Got a Tech person who "supposedly" did a recovery folder. 14K emails only came through which is only in 2020 basically. I have lost 20+ years of pics, legal documents etc. WITH NO ONE there who takes the time to spend with you and see what they can do. You have had my business for ALL of these years I just expect a "little" caring and customer service. I now will be trying to switch my email address over to a provider who will truly ASSIST when there is a problem. I have internet, phone, cable all with comcast. and I have to say you have lost a 25+ year customer. !!!!! I have read other peoples comments and it has been the same thing. That is ridiculous in this day and age and technical abilities to have them disappear and not retrievalbe. They have to go somewhere. I did not even completely delete any of them.