Visitor
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1 Message
Emails going to trash
Emails are going to trash. Almost missed out booking our condo for a trip. Company kept sending papers to sign and come to find out they went to trash. I’m mad as heck
Visitor
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1 Message
Emails are going to trash. Almost missed out booking our condo for a trip. Company kept sending papers to sign and come to find out they went to trash. I’m mad as heck
XfinityMatthew
Official Employee
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1.8K Messages
5 hours ago
Hello @user_ta7a1q Sorry to hear the emails are being sent to the trash. This is usually caused by email filters you have set up. You can check your filters settings using the information here: https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience
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