Frequent Visitor
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13 Messages
Emails go directly to trash
All email that should go into my Inbox is going directly to trash. They are unread. I see others had this same problem months ago. Was it resolved at that time?
Frequent Visitor
•
13 Messages
All email that should go into my Inbox is going directly to trash. They are unread. I see others had this same problem months ago. Was it resolved at that time?
XfinityAlfonso
Official Employee
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1.8K Messages
2 months ago
Good evening suzafone thank you so much for taking the time to reach us here on our Xfinity Forums! Have we had a chance to check our email filter settings to ensure no rules are enabled that would be forwarding or deleting these prematurely?
Set email filters or spam filters — Xfinity Email help
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EG
Expert
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112.1K Messages
2 months ago
Concern moved here to the E-mail help section.
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